Medical Disclaimer
How WHOLE supports lifestyle health without replacing medical care.
How WHOLE Supports Your Health
At WHOLE, we believe that better health begins long before illness. Our platform is built on the principles of Lifestyle Medicine, evidence-based health education, and compassionate behaviour change. Our goal is to empower you with trustworthy information, practical tools, and personalised support so you can make informed decisions about your health and wellbeing.
WHOLE is designed to support prevention, healthy living, and long-term wellbeing. We help users understand their health, build sustainable habits, and navigate lifestyle-related challenges through education, technology, and personalised guidance.
By using WHOLE, you acknowledge that you have read and understood this Medical & Lifestyle Medicine Statement.
What WHOLE Provides
WHOLE is a digital Lifestyle Medicine and Preventative Health platform. Depending on your membership and the features you choose to use, WHOLE may provide:
- Evidence-based health education.
- Lifestyle Medicine resources.
- Personalised health journeys.
- Nutrition education and meal guidance.
- Physical activity and movement recommendations.
- Sleep and recovery support.
- Stress management tools.
- Women's health education.
- Chronic disease prevention resources.
- Health tracking and progress monitoring.
- Laboratory result interpretation for educational purposes.
- Behaviour change support.
- Wellness consultations.
- Educational content through WHOLE Academy.
- Guidance from Eira, our AI Lifestyle Medicine Companion.
All information is intended to educate, encourage and support healthier lifestyle choices.
What WHOLE Does Not Provide
WHOLE is not a hospital, medical practice, emergency service or replacement for a qualified healthcare professional.
WHOLE does not:
- Diagnose medical conditions.
- Prescribe medication.
- Replace your doctor, specialist or healthcare provider.
- Provide emergency medical treatment.
- Interpret laboratory results as a medical diagnosis.
- Make clinical decisions on your behalf.
- Guarantee health outcomes.
The information provided through WHOLE is educational and should not be interpreted as medical advice, diagnosis or treatment.
About Eira
Eira is WHOLE's AI Lifestyle Medicine Companion.
Eira is designed to provide educational information, evidence-based lifestyle guidance, encouragement and personalised wellbeing support.
Although Eira uses advanced artificial intelligence, she is not a doctor, psychologist, dietitian, pharmacist or other licensed healthcare professional.
Eira's responses are generated using available information and should always be considered alongside advice from appropriately qualified healthcare professionals.
If you are uncertain about any health concern, you should seek professional medical advice.
Consultations
WHOLE may offer consultations with appropriately qualified professionals depending on the service selected.
These consultations are intended to provide education, lifestyle guidance, behaviour change support and wellness planning within the practitioner's scope of practice.
Where necessary, you may be advised to seek assessment, diagnosis or treatment from an appropriate healthcare provider.
Booking a consultation does not establish a doctor-patient relationship unless explicitly stated.
Medical Emergencies
WHOLE must never be used during a medical emergency.
If you experience any of the following, seek immediate medical attention or contact your local emergency services:
- Chest pain.
- Difficulty breathing.
- Signs of stroke.
- Severe allergic reactions.
- Loss of consciousness.
- Heavy bleeding.
- Seizures.
- Thoughts of harming yourself or others.
- Any other life-threatening medical condition.
Do not delay seeking emergency care while using WHOLE.
Personalised Recommendations
WHOLE personalises certain recommendations based on the information you choose to provide, including your health profile, goals, life stage and preferences.
These recommendations are designed to support healthier lifestyle choices and should not be interpreted as medical diagnosis or treatment recommendations.
You remain responsible for making decisions regarding your health and healthcare.
Children's Use
WHOLE is intended for individuals who are legally permitted to use digital health services within their jurisdiction.
Parents and legal guardians are responsible for supervising any use of WHOLE by minors.
Certain features may not be appropriate for children.
Your Responsibility
Your health is a partnership.
By using WHOLE, you agree to:
- Provide accurate information where possible.
- Use the platform responsibly.
- Seek professional medical care when necessary.
- Follow the advice of your healthcare providers.
- Understand the limitations of digital health technologies and artificial intelligence.
Our Commitment
At WHOLE, we are committed to delivering evidence-based, compassionate and ethical Lifestyle Medicine guidance.
We continuously review and improve our educational content, technology and services to ensure they remain aligned with current scientific knowledge, responsible AI principles and best practices in digital health.
Our mission is not to replace healthcare professionals—it is to empower people to become active participants in their own health journey.
Live smarter. Live healthier. Live WHOLE.