Version History
Transparency through continuous improvement.
Transparency through continuous improvement.
WHOLE is committed to openness, accountability and continuous improvement.
As our platform evolves, our Standards, policies, technologies and services will also evolve.
This Version History explains how we document significant changes to WHOLE Standards and how members can stay informed about important updates.
We believe transparency builds trust, and maintaining a clear record of meaningful changes is part of that commitment.
Why documents change
Healthcare, technology, artificial intelligence and privacy legislation continue to evolve.
Updates may become necessary to:
- improve clarity;
- reflect new scientific evidence;
- strengthen privacy protections;
- improve platform security;
- introduce new WHOLE services;
- support new artificial intelligence capabilities;
- comply with changes in legislation or regulatory requirements;
- improve the member experience.
Our Standards are living documents designed to grow alongside WHOLE.
How versioning works
Each WHOLE Standards document includes:
- Version number
- Effective date
- Last updated date
These details help members understand when information has changed and ensure they are reading the most current version.
Minor editorial improvements may not always require a new version number, while significant updates will be reflected through a version change.
How members are informed
Where significant changes materially affect members, WHOLE may notify users through one or more of the following:
- In-app notifications
- Email communications
- Updates within WHOLE Standards
- Platform announcements
- Release notes
The method of communication will depend on the nature and significance of the update.
Current release
Version 1.0
Effective Date: 8 July 2026
This version introduces the WHOLE Standards Centre and establishes the governance framework supporting WHOLE's commitment to transparency, privacy, responsible artificial intelligence, lifestyle medicine and ethical digital health.
Included within Version 1.0 are:
- Medical & Lifestyle Medicine Statement
- Meet Eira
- AI Transparency
- Responsible AI Charter
- Privacy Policy
- Cookie Policy
- Security Statement
- Data Deletion Policy
- Terms & Conditions
- Subscription Agreement
- Refund & Cancellation Policy
- Consultation Policy
- Acceptable Use Policy
- WHOLE Principles
- Ethical Commitments
- Scientific Integrity
- Accessibility
- POPIA
- GDPR Principles
- Contact Us
- Complaints Procedure
- Version History
Looking ahead
WHOLE will continue to evolve through research, responsible innovation and feedback from our members, healthcare professionals and partners.
Future updates may include new governance documents, expanded privacy protections, additional AI safeguards and enhancements that support safer, more personalised and more accessible health experiences.
Our commitment
Version numbers are more than administrative records.
They represent our commitment to transparency, accountability and continuous improvement.
Whenever WHOLE grows, our Standards will grow with it—ensuring our members always understand how we protect their information, govern our technology and uphold the values that define WHOLE.
Thank you for growing with us as we continue building a healthier future together.